Hotel Front Desk Agent

Driftwood Hospitality Co. is growing and adding a Hotel Front Desk Agent to our San Francisco operation.

About Driftwood Hospitality Co.

Driftwood Hospitality Co. is a regional hospitality and tourism business serving Greater San Diego since 2005. We operate 11 locations and have built a reputation for consistent quality and dependable teams.

About the role

You'll be the first person guests meet: checking them in and out, processing payments, assigning rooms, and answering questions about the property and the area. You'll handle reservations by phone and email, coordinate with housekeeping on room status, resolve billing questions, and log guest requests so the right department follows up. Night and weekend shifts rotate through the team, and you'll keep the lobby welcoming through all of them.

What you will bring

You bring a friendly, unflappable manner, accuracy with payments and reservations, and the judgment to calm an unhappy guest without a manager. Hotel or customer service experience helps; comfort with property management software is a plus we can also train.

Interested? Apply through this listing. First-round interviews typically within 10 business days.